Terms of Service

Please read these terms before using Klick2Kart.

1. Using the site

By browsing or placing an order you agree to these terms. You are responsible for keeping your account credentials secure and for activity under your account.

2. Orders & pricing

• All prices are in Indian Rupees (₹) and inclusive of applicable taxes as shown at checkout.
• We may correct pricing or availability errors and decline or cancel an affected order; any amount paid is refunded.
• Order confirmation is subject to stock availability and successful payment.

3. Payments

Online payments are processed by our payment gateway. We do not store your card details. Cash on Delivery is available on eligible orders.

4. Shipping, returns & refunds

Delivery, returns and refunds are governed by our Shipping Policy and Returns & Refunds policy.

5. Limitation of liability

Products are sold on an as-described basis. To the extent permitted by law, our liability for any claim is limited to the value of the relevant order. Nothing in these terms limits any right you have as a consumer under the Consumer Protection Act, 2019 or other applicable law.

6. Governing law & jurisdiction

These terms and any transaction on this site are governed by and construed in accordance with the laws of India. Subject to your statutory consumer rights, the parties submit to the exclusive jurisdiction of the courts at Chhatrapati Sambhajinagar, Maharashtra, India.

7. Grievance & dispute resolution

We aim to resolve concerns directly. Please first raise any complaint with our Grievance Officer, who will acknowledge it within 48 hours and endeavour to resolve it within 30 days. Consumers may also pursue remedies under the Consumer Protection Act, 2019, including the e-Daakhil online consumer grievance portal.

8. Contact

Questions about these terms? Use the Contact page.

These terms may be updated from time to time; the current version always applies.